Sending SMS Patient Messages

SMS Messaging is designed for Patient Reminders, sending non-PH I notifications. Your DocsInk Account Admin can create customized templates

• To Send a SMS Message to a patient Select 'Patients' in the left margin

• Search patient name and Select 'SMS Messenger' [First blue button] for the chosen patient

• Start typing your message

  OR

• Select "+" to Open SMS templates or send an Assessment

• Patient will receive the message in real time from your provisioned phone number

• SMS Template messages may ask for a response including Yes, No, Cancel or Reschedule

• The response can be viewed in the Messaging view under Patient SMS

To view SMS Dashboard:
Select 'Lists' then 'SMS Messenger'

• There is the 'List' view

• And there is the 'Templates' view

• By selecting the 'List Name' you can view statistics and you can see how many times the patient Replied under the 'Tracked Replies' column