Patient Communication Set Up

  • Select 'Patients' on DocsInk's communication dashboard

  • Click 'Add a New Patient' icon on the upper right corner of screen

  • Type in patient information
    REQUIRED INFORMATION: First & Last Name, DOB, Toggle for Women/Men, Location, Phone Number and Email

  • Click 'Save' to add new patient account

  • The patient will receive an EMAIL notification like below to set up their account

  • You will see the newly added patient in the patient directory
                                   

  • To Search for the patient -
    Type patient's name in box next to the magnifying glass

  • The First blue Messenger button indicates 'SMS Messaging' turned on for patient

  • The Second blue button "Start Session" - will send invite to patient for a direct video chat session

  • The Third blue Messenger button - when dulled out blue - indicates the Patient has not yet accepted their invitation 

  • Select the third blue "Messenger" box to re-send invite; Select 'Resend'

  • They will receive the invite to their email

  • Once they have registered with their email invite for the Patient Care Messenger the third blue Messenger button will become active

  • Select the third blue Messenger button to send a secure message to your patient through DocsInk Patient Care Messenger application