Creating a Telehealth Appointment : DocsInk Native Desktop App

Steps on how to add an appointment from the DocsInk native desktop app

• Start in the Telehealth tab located in the left margin of your DocsInk screen

• Next, click 'Add an Appointment' in the upper right view of the screen

• If your patient has not yet been created, create patient by clicking 'Create Patient' next to the 'Add an Appointment' button

• Create your appointment by filling out the appointment information form and click 'Create'

• Once the appointment has been created you will see your list of appointments for that selected day

• At the time of appointment you can click the 'Start Session' button next to the patient name

• Now you have the option to send the Telehealth Invitation to the patient's email address or with our Premium Productivity accounts - send to the patient's mobile phone number through SMS text

• To send via SMS Message you will first need to Provision a Phone Number

• Once the invitation has been sent, a new window opens

• Select Join Now with Camera and Microphone on to ensure full Telehealth Connection

• If you are a provider, once the patient joins your telehealth session you have access to post a charge at any time. you can immediately submit a charge by selecting the actions icon and choosing 'Charge' from the Action drop-down options

• This will access our Charge Capture platform

• To learn more about Charge Capture check out our related help article by clicking here!

*If you follow these steps and still experience issues, please restart your device