How to Initiate a Telehealth Visit

Add your patient and start a telehealth session right away! They do not need to download anything! Just have a computer or mobile device.

Once logged in to your DocsInk account, select 'Patients' from the left margin

Select ‘Add a New Patient’ or search your Patients by name in the search bar

Fill out the New Patient Form- First Name, Last Name, Date of Birth, toggle for Male/Female, Phone Number and Email are required fields - Click Save

Once your patient has been added, start a telehealth session by clicking the blue 'Start Session' tab

Now you have the option to send the Telehealth Invitation to the patients email address or with our Premium Productivity accounts send an invite directly to a patient's mobile phone number through SMS text
To send via SMS Message you will first need to Provision a Phone Number

Once the invitation has been sent a new window opens
Select Join Now with Camera and Microphone on to ensure full Telehealth Connection
Patient receives Telehealth invite link via SMS / email
Patient selects Join Now with Camera and Microphone on to ensure full Telehealth connection

DocsInk Additional Options during Telehealth Sessions

Chat - Communicate via text during session
Charge - available for Clinician once patient joins session; charge can be submitted at any time during session
Phone # - provides session number and passcode for security
Link - copy and pasted to invite any additional participants
Users - displays all participants in the call (allows to mute participants as needed)
PiP - Picture in picture (allows session to continue as a pinned picture while moving to other documents/web pages/ applications)
Blur Bg - allows user to blur their background to the patient
Screen - participates can share documents / lab results / radiology images etc.
Mic - Mute yourself as needed
Video - Turns video off / on as needed
Settings - Flips camera view from front to back
Leave - Leaves session open for all other participants
End - ends the call for all participants